Repeat & Referral
Most new bookings come from previous customers, friends, family members, and referrals.
On-Demand Home IT Support
Expert Home IT Support You Can Trust.
Professional, fast and reliable on-site home IT support across Edmonton and surrounding communities. We come to your door, solve the problem in front of you, and explain everything in plain language.
One Click. Problem Solved.
1,800+
Homes Supported
17+
Years of Enterprise IT Experience
100%
Locally Owned & Operated
Honest Advice
No Pressure Sales
Windows-Focused
Specialist Expertise
We Come To You
Convenient On-Site Support
FEATURED SERVICE
Computer Repair & Performance
19
Services
EDM
Local
Local Home IT Support
Local Home IT Support
On-Site
Edmonton & Surrounding Area
WINDOWS SPECIALISTS
Windows-Focused Support
We specialise exclusively in Windows environments, giving us the ability to deliver precise, reliable, and performance-driven IT support that general providers often cannot match.
WINDOWS-FOCUSED
TRUSTED BY HOMEOWNERS
Edmonton Families Keep Us On Speed Dial
Professional home IT support backed by enterprise experience and a commitment to helping homeowners get the most from their technology.
No Fix = No Fee
If we cannot resolve the issue, labour is not charged. See our Terms & Conditions for full details and exclusions.
Responsive Support / Fast Responses
We strive to respond quickly to enquiries and provide same-day service whenever possible.
Homeowner-Focused
Every service is tailored specifically for homeowners and home technology environments.
✓
Windows Specialists
✓
Background-Checked Technician
✓
Fully Insured Service
✓
5-Day Labour Warranty
WHY HOMEOWNERS CHOOSE 1CLICKFIX
Professional Home IT Support Delivered The Way It Should Be
Whether you need help with a slow computer, Wi-Fi issues, printer problems, email setup, smart home devices, or general technology support, our goal is to make the experience simple, convenient, and stress-free.
01
We Come To You
No need to unplug, pack, or transport your devices to a repair shop. Professional technology support is delivered directly to your home.
02
Same-Day Service Whenever Possible
Fast response times help get your technology issues resolved quickly. Flexible scheduling makes it easy to book a convenient visit.
03
One Technician From Start To Finish
Work directly with the same trusted technician throughout your service. No call centres, hand-offs, or repeating your issue multiple times.
04
Transparent Repairs
Know exactly what is being repaired and why it needs attention. Clear explanations help you understand all available options.
05
Plain-Language Support
Technology advice should be easy to understand and follow. We explain everything clearly without confusing technical jargon.
06
Honest Advice
Recommendations are based on your needs, goals, and budget. No pressure sales or unnecessary services you do not need.
07
Windows-Focused Specialists
We focus exclusively on Windows devices and operating systems. This specialised approach allows for faster and more effective support.
08
Security & Peace Of Mind
Protecting your devices and personal information is a priority. Practical security-focused support helps keep your digital life safer.
09
Complete Home IT Solutions
From computers and Wi-Fi to printers and smart devices. Comprehensive support is available for your entire home technology environment.
10
Professional Standards
Expect professional service, attention to detail, and quality workmanship. The same high standards are delivered on every visit.
11
Your Long-Term Technology Partner
Our goal is to support homeowners for years to come. Build a trusted relationship with a technician who knows your technology.
12
Pet-Friendly Visits
We understand that pets are an important part of the family. Our visits are respectful, considerate, and comfortable within your home.
SERVICE AREAS
Professional Home IT Support Delivered Directly To Your Door
On-site visits across Edmonton and the surrounding communities. Travel is billed at $0.80 per kilometre from Edmonton Downtown.
LOCAL COVERAGE
Communities We Serve
Edmonton
St. Albert
Sherwood Park
Beaumont
Fort Saskatchewan
Spruce Grove
Leduc
Devon
Morinville
Stony Plain
Wetaskiwin
Camrose
WHAT WE DO
Home Technology Support That Solves the Problem
From computer repair and cybersecurity to Wi-Fi, data recovery, device setup, smart home technology, and one-on-one training, 1ClickFix provides professional home IT support across Edmonton and surrounding communities.
OUR SERVICES
Explore Our Services Below
Choose the area that best matches what you need. Each category below takes you directly to the right service.
COMPUTERS
7 Services
Computer Repair & Performance
Troubleshooting, Windows repair, hardware upgrades, laptop repairs, and performance optimisation for the computers you rely on every day.
SECURITY
3 Services
Security & Online Protection
Protect your devices, accounts, and online activity from malware, compromised accounts, and common digital threats.
CONNECTIVITY
3 Services
Home Network & Connectivity
Reliable support for Wi-Fi, routers, printers, scanners, and secure remote connectivity throughout your home.
DATA & DEVICES
3 Services
Data Recovery & Device Setup
Recover important files and get new devices and home workspaces configured properly from the start.
SMART HOME & TRAINING
3 Services
Smart Home & Training
Practical smart-device setup, software assistance, and patient one-on-one technology guidance.
FUTURE SERVICES
More Home Technology Services Are Coming
We are continuing to expand the range of installation and smart-home services available to homeowners.
CCTV Installation
Smart Door Locks
Window / Zebra Blinds
Custom Signage
COMING SOON
More Ways to Support Your Home
COMPLETE HOME TECHNOLOGY SUPPORT
Not Sure Which Service You Need?
Browse all 19 home IT services or tell us what is happening and we will help you identify the right service.
HOME IT SUPPORT MADE EASY
Simple. Transparent. Professional.
A simple, transparent process from the first click to the final handshake.
01
Tell Us What's Wrong
Book online in under two minutes and tell us about the issue.
02
Choose A Day & Time
Select an appointment time that works best for you.
03
We Review & Confirm
We review your request and confirm your appointment.
04
We Come To You
We arrive on-site and get your technology working again.
LOCAL HOME IT SUPPORT
Serving Edmonton & Surrounding Communities
Professional on-site technology support delivered directly to your home.
TRANSPARENT PRICING
Know The Cost Before We Arrive
Upfront rates, disclosed diagnostic fees and a clearly published travel rate. No surprises on the invoice.
MOST POPULAR
On-Site Support
$69
/ Hour
The minimum service visit is 1 hour. Additional time is billed in 30-minute increments after the first hour.
DISCLOSED FIRST
Travel Fee
$0.80
/ Kilometre
Travel distance is calculated from Downtown Edmonton to your service location to determine the applicable travel fee.
REMOTE
Remote Support
$45
/ First 30 Minutes
Ideal for software, email, Microsoft 365, browser and account-related support. Additional time billed at $20 per extra 15 minutes.
HOMEOWNERS IN EDMONTON
Trusted In Living Rooms Across The City
Experiences shared by homeowners across Edmonton and surrounding communities.
★ Homeowner Experiences
★ 5-Star Experiences
✓ Edmonton & Surrounding Areas
Michael Robinson
EdmontonExcellent service. My computer was running extremely slow and within one visit everything was working properly again. Professional, knowledgeable, and easy to talk to.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Sarah Kennedy
Sherwood ParkJay helped set up my new laptop, transferred all of my files, connected my printer, and made sure everything was working before leaving. What impressed me most was how clearly everything was explained. No technical jargon, no pressure sales, just honest advice and excellent service.
CUSTOMER REVIEW
✓ 1ClickFix Customer
David Mitchell
St. AlbertFast response and great service. Would definitely recommend.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Jennifer Parker
BeaumontOur Wi-Fi had constant dropouts for months and nobody seemed able to figure out the problem. Within one appointment the issue was identified, our network was reconfigured, and everything has been working perfectly since.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Robert Thompson
LeducVery professional and transparent. I appreciated being able to see exactly what was being done throughout the repair.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Linda Harrison
Fort SaskatchewanI needed help setting up a new computer and moving everything from my old laptop. The entire process was smooth and stress-free. All my files, photos, email accounts, and software were ready to go by the time the appointment was finished.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Kevin Brown
Spruce GroveGreat communication and arrived within the scheduled appointment window.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Amanda Collins
EdmontonI booked remote support for a Microsoft 365 issue and it was resolved much faster than I expected. Professional service and very reasonable pricing.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Jason Walker
Stony PlainHonest advice and no upselling. It is refreshing to work with someone who genuinely wants to solve the problem rather than sell unnecessary products.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Michelle Davies
CamroseMy computer would randomly shut down and I was worried it needed replacing. The problem was diagnosed quickly, repaired, and saved me from buying a new computer.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Andrew Stewart
MorinvilleFriendly, professional, and very knowledgeable.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Karen Foster
WetaskiwinWe had several issues including a printer that would not work, poor Wi-Fi coverage, and two computers needing updates. Everything was resolved during a single visit and the service was outstanding.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Daniel Lewis
EdmontonJay removed malware from my laptop and made sure everything was secure before leaving. He also gave helpful tips to help avoid the same issue in the future.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Rebecca Grant
Sherwood ParkBooking was simple, communication was excellent, and the quality of service exceeded expectations.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Christopher Adams
St. AlbertWhat stood out most was the transparency. The work was completed in front of me and every step was explained clearly. I never felt pressured into anything.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Patricia Vaughan
BeaumontI was struggling with email problems across multiple devices. Everything was fixed quickly and now my laptop, phone, and tablet all work perfectly together again.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Mark Johnson
LeducReliable, punctual, and professional.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Nicole Evans
Fort SaskatchewanWe recently moved and needed our home office completely set up. Computer, monitors, printer, internet, and video conferencing equipment were all configured properly in one appointment.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Steven Carter
EdmontonOur internet problems were driving everyone in the house crazy. After optimising the network and Wi-Fi setup, the difference was noticeable immediately. Highly recommended.
CUSTOMER REVIEW
✓ 1ClickFix Customer
Rachel Nelson
Spruce GroveProfessional service from beginning to end. The appointment was easy to book, pricing was clear, and the issue was resolved on the first visit. I would not hesitate to use 1ClickFix again.
CUSTOMER REVIEW
✓ 1ClickFix Customer
FAQ
Questions Homeowners Ask Us First
Still unsure about something? Call us — advice over the phone is always free.
01 Do you come to my home, or do I have to drop my computer off? +
Our primary service model is on-site home IT support, so in most cases we come directly to your home. If a repair requires additional tools, testing, or off-site work, we will explain this clearly before proceeding.
02 How quickly can you get here? +
We strive to respond quickly and provide same-day service whenever possible. Availability depends on existing appointments, your location, and the type of support required.
03 What does it cost? +
Service pricing depends on the type of support required, the time involved, and any approved parts, software, licences, subscriptions, or third-party services that may be needed. Our pricing is explained clearly before work proceeds.
04 What is your No Fix = No Fee policy? +
If we are unable to resolve the issue, labour charges are not applied. Certain charges such as travel, diagnostic fees, approved parts, software, or third-party services may still apply where applicable. Please refer to our Terms & Conditions for full details and exclusions.
05 Do you work on Macs? +
Our primary focus is Windows-based computers and environments. Support for Mac devices may be considered on a case-by-case basis depending on the issue and the type of assistance required.
06 Is my data safe with you? +
Protecting your personal information and devices is a priority. We only access information that is reasonably necessary to perform the requested service and handle personal information in accordance with our Privacy Policy and applicable privacy requirements.
07 Do you offer remote support? +
Yes. Remote support is available for suitable issues and requires your authorization before a remote session begins. Remote access is limited to what is reasonably necessary to provide the requested support.
08 Do your services come with a warranty? +
Eligible services include a limited 5-day labour warranty. The warranty applies to the original work performed and is subject to the applicable Service Policies and Terms & Conditions.
09 Do I need to bring my computer to a repair shop? +
In most cases, no. Our services are primarily delivered directly at your home. If your device requires specialised equipment, extended testing, or work that cannot reasonably be completed on-site, off-site service may be recommended and explained to you first.
10 Can you fix my issue during the first visit? +
Many common technology problems can be resolved during the first visit. More complex issues may require additional troubleshooting, replacement parts, software, further testing, or follow-up service.
11 Can you help with Wi-Fi, printers, and other home technology? +
Yes. We provide support for a wide range of home technology, including computers, Wi-Fi and home networks, printers and scanners, smart devices, email, software, remote access, and other common home technology needs.
12 Do you offer support for seniors? +
Yes. We provide patient, respectful, and plain-language technology support for seniors and other homeowners who want clear guidance without confusing technical terminology.